Teams Integrated Contact Center & Attendant Console

In today's fast-paced business world, customers expect instant access to support and service. That's why it's more important than ever to have a Teams integrated Contact Center - a powerful tool that enables seamless communication between your team and your customers.

The integration of Teams and Contact Center solutions provides a centralized communication hub for your business, allowing your team to easily manage and respond to customer inquiries across various channels, including voice, chat, and email.

FS-IT understands the importance of a Teams integrated Contact Center, which is why we've partnered with Luware, a leading provider of a Microsoft Teams certified Contact Center solution. Our partnership allows us to offer our clients a comprehensive suite of communication tools that are seamlessly integrated with Teams that we also support either 12/5 or 24/7.

With FS-IT and Luware, you can take your customer service to the next level. Our Teams integrated Contact Center solution allows you to manage customer interactions across all channels, providing a consistent and personalized experience for your customers.

Our partnership with Luware enables us to provide our clients with a Teams integrated Contact Center solution that is scalable, flexible, and easy to use. Whether you're a small business or a large enterprise, we have the tools and expertise to help you streamline your customer communication and drive success.